Why transitioning an issue via the rest api clear the description?

Alaric Calmette August 14, 2019

Hello!
I'm using the rest API to transition issues after a deployment. 

I'm making a POST request on :

/rest/api/3/issue/<issue_id>/transitions

With this body :

{ 
"transition" :
{
"id": <transition_id>
}
}

 
The transition is correctly done, however, the description field of the transitioned issue is cleared afterwards.

It's not because of a post-function in the transition, there's none.

Does anyone knows why the description is cleared?

3 answers

0 votes
Bartosz Robakowski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 12, 2022

Hello @Alaric Calmette, I reproduced the reported issue and finally resolved this bug.

0 votes
Alaric Calmette August 29, 2019

Hello! Thanks for the answer,

Yes the problem still exists, the differences between your curl and my code is that I don't include the no-cache header, and the call is made via Faraday ( a ruby gem )

Other than that, I don't see any reason why your code would behave differently than mine.

Dharmesh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 29, 2019

Hmm. That's interesting.

Are you trying this for a Next-Gen project?

Alaric Calmette August 30, 2019

The issue appeared on a non next-gen project, I haven't checked if it's also happening on next-gen projects.

Dharmesh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 5, 2019

Are you using Jira Software Cloud or Jira Software Server?

Alaric Calmette September 6, 2019

I'm on Jira Cloud

Marc Hanley December 18, 2019

Can also confirm as a Jira Cloud user that this issue happens, seems to be on transitions where we have a screen that appears with required fields before the transition can occur. In our use case we don't need/want to change the values of these fields, and it's okay if the transition fails due to a missing required field.

0 votes
Dharmesh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2019

Hi Alaric,

We tried to reproduce the issue but in our case, the description still remained the same.

We executed the following request:

curl -X POST \
 https://<jira-instance-domain-name>/rest/api/3/issue/<issue-id>/transitions \
 -H ‘authorization: <Auth-token>’ \
 -H ‘cache-control: no-cache’ \
 -H ‘content-type: application/json’ \
 -d ‘{
    “transition” : {
        “id”: <transition-id>
    }
}

Can you please confirm if your problem still exists?

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