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Why transitioning an issue via the rest api clear the description?


I'm using the rest API to transition issues after a deployment. 

I'm making a POST request on :


With this body :

"transition" :
"id": <transition_id>

The transition is correctly done, however, the description field of the transitioned issue is cleared afterwards.

It's not because of a post-function in the transition, there's none.

Does anyone knows why the description is cleared?

3 answers

0 votes

Hello @Alaric Calmette, I reproduced the reported issue and finally resolved this bug.

Hello! Thanks for the answer,

Yes the problem still exists, the differences between your curl and my code is that I don't include the no-cache header, and the call is made via Faraday ( a ruby gem )

Other than that, I don't see any reason why your code would behave differently than mine.

Hmm. That's interesting.

Are you trying this for a Next-Gen project?

The issue appeared on a non next-gen project, I haven't checked if it's also happening on next-gen projects.

Are you using Jira Software Cloud or Jira Software Server?

I'm on Jira Cloud

Can also confirm as a Jira Cloud user that this issue happens, seems to be on transitions where we have a screen that appears with required fields before the transition can occur. In our use case we don't need/want to change the values of these fields, and it's okay if the transition fails due to a missing required field.

Hi Alaric,

We tried to reproduce the issue but in our case, the description still remained the same.

We executed the following request:

curl -X POST \
 https://<jira-instance-domain-name>/rest/api/3/issue/<issue-id>/transitions \
 -H ‘authorization: <Auth-token>’ \
 -H ‘cache-control: no-cache’ \
 -H ‘content-type: application/json’ \
 -d ‘{
    “transition” : {
        “id”: <transition-id>

Can you please confirm if your problem still exists?

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