Why is the status for slack notifications of new tickets always the same?

James Hulse January 7, 2020

We are using the "Jira Cloud" slack integration to get notifications of new tickets being created. The notifications come through but the "Status" field is always the name of our first column on the board, and not the actual status that the user chose creating the ticket.

0 answers

Suggest an answer

Log in or Sign up to answer