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Where did my task go?

I'm a project admin/lead for a next-gen project. I created two tasks with sensitive information in them and set the restriction level to "Administrator" so only I could see them. When I selected Admin it said "Administrator (You)". As soon as I did that the tasks disappeared.

I know what the task IDs are but when I search them they either don't exist or I don't have access. I sent the IDs to our JIRA super admin but he can't view them either. I know I have the IDs right because they show up as recently viewed on my homepage, but again, I can't view them. Where did they go? What gives?

2 answers

1 accepted

0 votes
Answer accepted

On the Access tab, I needed to be a member in addition to being an admin. The admin role does not include member privileges.

0 votes
Pramodh M Community Leader Jan 21, 2021

Hi @Adrian 

Please check the access page, and if it's empty add your username to the administrator role.Access Page.png

Thanks,
Pramodh

Thanks, Pramodh. I am listed there as an administrator.

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