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Using Activity Stream with Jira Service Desk

I'm trying to use the Activity Stream gadget on one of my dashboards, but am having trouble with the filters. If I set my Project filter to my Service Desk, I can see all of the activity and the users who are doing the activity. However, when I attempt to add the user name filter I then get "no activity". I referred a previous article about resolving with the Account ID tag and that partially works, however it does not give me the Activity done in my Service Desk project, only what is done in confluence. 

1 answer

Activity in the Activity stream gadget can be filtered if you use the right ID. As far as I know, this ID can only be obtained for the currently logged in user.

  • Navigate to your Jira Service Management site
  • In the url-field of your browser, type "javascript" followed by a colon
  • Paste this JavaScript code in the url-field of your browser after the colon:
    (() => { var x = document.getElementsByName("ajs-remote-user")[0].content; alert(x); })()
    (the text "javascript" followed by a colon, is removed when pasting in the URL-field, as a safety measure - you will have to write that part manually)
  • Copy the ID and use it to filter content in activity stream gadget

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