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Send arbitrary eMail once a task is Done

Hi all,

just wondering if there's a way to send an arbitrary (automatic) eMail for tasks I move in the DONE column.

I would notify a specific address, not Jira Users....

I tried looking into WorkFlows, but I can't figure out how to do this...

Thanks in advance (and Merry XMas !)


2 answers

1 accepted

0 votes
Answer accepted

Hello @fgrande

JIRA let you some type of notifications in e-mail.

Depend on what exactly is your arbitrary e-mail maybe you should use 3Party Software.

What are you going to do exactly?

Best regards.

Hi @Juan José Marchal Gómez ,

I would send and eMail to a specific (always the same) address, with title and body of the task, just to say that it's Done.

If the project is not a ServiceDesk project the only solution is 3thPartySoftware.

I recommend to check:

Automation for JIRA


Best regards.

0 votes

No need for an add-on just create a Generic Event. Give it a name that relates to what it is for or the project you are using it in. That call that event in a post function when you go to Done in the workflow. Here is link to the how to...

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