One of your admins will need to look at the issue security scheme to find out how to make someone match the rule for each level, then either make someone able to see every level or change the levels to add an individual.
That person they enable will then be able to see the issue, and hence edit it, changing the level to something more suitable.
Jira is a powerful tool that helps teams to plan, manage, and report on their work. We love using Jira, especially for its ability to track issue progress. But how to monitor the...
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