Needs clarity on few options

Hello,

I am Rucha from FinBox

I tried this new JIRA gen faced some issues as follows:-

1. Created one project (test project) with Kanban template, not able to delete that project

2. Created one project with scrum template, board for the same was not autogenerated.

3. where can I see the template of the project?

4. can we change the template of the existing project

For existing JIRA platform (old old version)

1. Though I am an admin user not able to delete any task or subtask from the existing project.

2. Not able to add status

Please help with this.

Regards,

Rucha

2 answers

0 votes

You should be able to access the jira system via the ftp tool FileZilla or similar and fetch the backup zip file.

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0 votes

additional information:

I'm using the onDemand service and the download has worked one month ago

@ Jose: can I use ftp also to access the onDemand server?

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If you can download the file, so it should be available on a pub directory. Perhaps you just need the host details.

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