I can't see Epic Names or Epic Links in a Filter View

[Carrie Markels]

I set up a Roadmap with a number of Epics.  Then, I added Issues under each Epic.  However, when I go to export the information in a Filter view, when I add Epic Name and Link columns, they all come up blank as if I haven't assigned the Issues to the Epics.  Looks like the linkage is only resident in the Roadmap and Backlog view (can't sort by Epic)...but not in Filters.

Help please.

[Aylin Kohls]

Hi Anirudh

It seems to me that the problem is with @jira.com domain. When you create a mail handler, you have to associate it to an email address that belongs yo your company.

Regards, Aylin.