I can't see Epic Names or Epic Links in a Filter View

[Carrie Markels]

I set up a Roadmap with a number of Epics.  Then, I added Issues under each Epic.  However, when I go to export the information in a Filter view, when I add Epic Name and Link columns, they all come up blank as if I haven't assigned the Issues to the Epics.  Looks like the linkage is only resident in the Roadmap and Backlog view (can't sort by Epic)...but not in Filters.

Help please.

[julien lengrand-lambert]

Anything new on this? It's been a week I asked now.

Thanks

[Eryk Leniart]

Hi @julien lengrand, have you managed to get this working? I have exactly the same problem...

[julien lengrand-lambert]

Ok, so I tried to remove one of my user directories, to get rid of the user duplication. 

What this means, is that now, I only have one user with a given user_name. I checked this is the database and everything seems correct. 

When I log into JIRA and I search for issues though, I do not see any issue, even though I have 4000 of those. 

Even though I can see from the database side that issues have 'jll' as owner, and that I have an existing 'jll' user in my user _directory, JIRA won't link them.

Could you please advise on what else has to be changed to make sure that users and correctly seen as assignees? 

Thanks

[julien lengrand-lambert]

Hey Rodrigo, 

Thanks for the help. 

I looked into the KB, but it doesn't seem to help because my users already have exactly the same username. 

Disabling the old LDAP doesn't make my new users owner of the issues :S.

What I have is duplicate users, but depending which user directory is first the issues are different for the same user name.

So this : 

Symptoms

1. Have duplicate users or user directories with different names

In my case actually is :

1. Have duplicate users or user directories with the same names

Cheers, 

[Rodrigo Girardi Adami]

Hi Julien,

I could find a JIRA KB that could help you in this case. Please have a look and let us know if this is what you are looking for.

Cheers,

Rodrigo