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How can i remove status "done" from board

Sriwan 'Wan' Khomeeklang
January 16, 2020

We have many ticket in status "DONE" and now it still display on board.

How can i remove it. or when it disappear 

2 answers

1 vote
Chander Inguva
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December 16, 2015

Hi Sree,

  • You can always document the resolution in a confluence page and link that to JIRA story, if comment does not work for you.
  • You can also answer in a word document and attach the file to the story.

Regards

Chander Inguva

0 votes
Steven F Behnke
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December 16, 2015

From what I understand, you have a JIRA installation in which you have a custom field created called Acceptance Criteria. Who is asking questions in that Acceptance Criteria field and why are they asking questions there? Seems like the wrong use of the field.

Nic Brough -Adaptavist-
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December 17, 2015

I agree with Steven here, an acceptance criteria field should be for the acceptance criteria, not people editing the issue to add questions. Either they should be asking in the comments, or you should have a specific workflow option for "ask question" that can pause it in the workflow, prompting for a question (as a comment) and wait for developer response.

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