Built Report

[Alexander Bernal Clavijo]

I need to create a report where I can compare all the assignation vs all completed vs all returned to be modified/fixed.  How can I create it?  In addition,  if I have one task  returned this status will be stored as a list of status of the task even if the task now has been completed?

[Nitram]

Hi,

Check this out

https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

Hope it helps.

[Martin Bayreuther]

Hello Mohan,

as described in the documentation link by Mohan, there are multiple mail listeners.

To avoid creation, use a listener that only adds comments to existing issues.

At the same time you should ensure that other email is cleaned up properly, otherwise you will see a number of exceptions in your log file informing you that no issue can be created from an email.

We have streamlined all that by adding a mail pre-filter to Jira, so that we can

1. serve multiple projects in different ways
2. auto-reply in case something goes wrong

There are a number of mail filtering tools out there. We are using the old fashioned procmail.

Regards

Maba