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How do customers access Customer Portal with SSO enabled?

Harry Bob
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January 21, 2020

Hey everyone,

 

We just implemented SSO on our test JSD for say hello.com email address. I have enabled the options so that customers can sign up and create their own accounts. But my test user isn't able to log onto the Customer Portal. My test user is using a different domain. A hotmail.com account.

 

Can my hotmail.com account still log onto Customer Portal to log requests even though my SSO is for hello.com?

 

Or is it that once SSO is enabled only users with the email address that ends with hello.com can log on?

 

Do I have need to give this person application access to JSD?

 

These are the settings I have

 

SSO: hello.com (example)

Project: Next-Gen

Project Settings: Open

 

Snip20200122_175.png

 

 

2 answers

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Answer accepted
Adam Bailey
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 7, 2015

Michael,

I hacked on the plugin source enough to get it working with JIRA 7.  You can download my modified plugin here:
https://bitbucket.org/aebailey/jira-cvs-plugin/downloads

Warning: This is my first time building a JIRA plugin or using git. It requires JIRA Software 7.0.  It will not work with JIRA 6.x.

Michael Wollschleager
I'm New Here
I'm New Here
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December 8, 2015

I was able to download it without issue and am checking it out now. It seems to be working fine! Thanks so much, Adam.

Christoph Körner
Contributor
June 21, 2016

Saved my day as well. We are using it with JIRA 7.1.7
Thanks a lot !

Christoph Körner
Contributor
July 11, 2016

Hi Adam,
I hope you are still out there - I'm using your version 1.2_dev of the jira-cvs-plugin.
It's working just great. Now some of the cvs projects which are currently configured in the cvs-plugin have been moved away from cvs to git. Since there are a number of errors in the log now I'd like to remove those projects from the cvs-plugin. I haven't found a "remove" button nor a suitable database table where the data is stored.
Can you point me to a right place (if any).
Thanks - Christoph

Adam Bailey
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 11, 2016

Christoph,

I see the problem. You can add or edit modules (Administration -> Add-ons -> CVS Modules) but there is no way to remove them.

The plugin will only allow you to delete a module if it is not used in any projects, but I couldn't get this to work. I removed a module from all projects and still couldn't delete it.

Honestly I don't understand how the plugin works, but I will see what I can do.

Adam

0 votes
Christoph Körner
Contributor
July 12, 2016

Hi Adam - thanks for being around smile As I said it's just noise in the logs so please don't feel any pressure at all . For completeness I've added a log snippet with the messages I get in the logs. Not sure if it helps in any way but that's what we get. Thanks - Christoph

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