Exporting Filter to Excel Results in Blank Columns

[Meredith Hogarth]

Hello, 

We are running into an issue when exporting a filter to Excel.  Some of the columns are showing up as blank or are missing data.  All the data is displayed correctly in the filter in the JIRA UI but when exporting to Excel the data is missing in the export. Sometimes the whole column, other times it is only missing on some rows.  It only seems to happen with custom fields.  

We are on Jira Cloud with all Next-Gen boards.  Any help is appreciated. Thanks! 

[Oskar Austegard]

This is a logged issue "Gathering Interest" for 9 years: https://jira.atlassian.com/browse/JRASERVER-27641

AKA it won't be done soon/ever

[Nic Brough -Adaptavist-]

Custom field changes are logged in the issue history, there's nothing to "activate" here.

The problem you've got is that "was in" doesn't support your custom field.

[Ryan Anderson]

Hey Nic,

Thanks for being such an active participant in this community. I'm not sure I understand your response to this inquiry. If "was in" doesn't support the custom field, what needs to be done to get "was in" to support it?

I also have a custom field named 'CI Validation' which is a select list (single choice) type of field. It has three options and I would like to do a historical search against this field. Yet every time I do I get the following error: "History searches do not support the 'CI Validation' field." 

[Nic Brough -Adaptavist-]

Changes need to be made to the code that indexes the field, so that the history is indexed as welll as the current value, and then more code needs to be added into the JQL functionality for "was" so that it can use the historical values in the index.