Can't reorder issues in the backlog view

[eren]

I can't simply drag issues up or down in JIRA next gen backlog view. 

I've checked that it works fine in mobile app. This was working fine and stopped working recently. 

I've turned on all features, using latest. Safari browser on Mac. Tested on other browsers and issue is persistent. 

Any idea what's happening? Thank you

[Brett Merritt]

Chris, I believe that a JIRA plugin is available. I'm newer to the company and work on the Content Marketing Team at AtTask so my knowledge of intergration plug-ins, etc. is limited but I can get you in touch with someone here that can answer your questions in better detail. My email is brettmerritt (at) AtTask.com.

[Chris McFadden]

The plugin is pretty new and pretty limited when it comes to linking Attask projects to JIRA projects. In JIRA you tend to have long living projects based on products, but in Attask you want projects that are shorter lived, such as a release. The plugin needs to handle that scenario before it is useful.

[Eric J. Gill]

Any new updates on this topic? I will also look into the Atlassian Marketplace but wanted to hear the "truth" about how well the latest integration worked rather then the Sales Babble... (I've been in Sales - half smoke and mirrors... I was the Sales Engineer having to make the PLM or CMS product work after the sales guy promised the moon!)