Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Not showing all features in Next-gen Project

In our company, we are testing Next-gen Projects. We set 2 users as admin and configure the project, set the roadmap and added a few tasks.

Then we added a third user, but he can see only issues and filter page. Not showing the roadmap, the backlog... We set this user even as admin, but still has no access to these pages.

What could be happening?

1 answer

1 accepted

0 votes
Answer accepted

Hi @Ramón Sanmatías and welcome to Community!

Could it be that the 3rd user has a different license than the others? For example, the 2 initial users would have a Jira Software license but the 3rd a Jira Core one.

Hope this helps,

- Manon

Hello @Manon Soubies-Camy , thank you for your fast reply.

In our organization we had multiple sub-units and some of them have its own domain, maybe the problem is the first 2 users signed with an email and the third with email, and Jira is configured with main domain.

I will tell IT to create a main email to this user and will test it, I though giving permission will be enough so see the project's sections.


Like Manon Soubies-Camy likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Team-managed projects

An update on team-managed projects customer feedback – November 2021

Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...

1,352 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you