We have occasion to move tickets from a classic project to a next gen project, but there is a custom field we added to the source and target issue types which doesn't fill. The field name is the same in both the projects.
Is there a way to get custom fields to migrate between project types?
The only way I found to migrate custom fields is to export all data from a next-gen project to a csv file, then create new custom fields and modify your csv file so that values in the custom fields in the next-gen project would be named as newly created custom field. Then you can upload the csv file to Jira.
I would strongly advise you to try it first in a test environment.
Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...
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