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Maintaining TestRail associations when moving issues to a new project

Dear Atlassian community,

                                         I realise this relates to a third party plugin but wondered if anyone could suggest how I go about maintaining TestRail associations when moving issues from a next-gen project to a classic project

The issueKey is re-created for the new project I create, when I Bulk Update -> Move the old issues to the new project. This breaks my TestRail associations. 

I'm thinking this:

  1. I can use Jira Automation to set a label (matching the original issue key) on each issue, them Bulk Update -> Move the issues to my new Classic project.
  2. Fully back-up all fields in the new Classic project to CSV file.
  3. Once inside my classic project, I can associate the new project with TestRail, then write a program to use the TestRail REST interface to update the TestRail "References" field programmatically, reading from the CSV export the match the label in my new issues. 

I appreciate any comments or recommendations of a better or quicker way to achieve this. 


Many thanks


1 answer

0 votes
G subramanyam Community Leader Jan 22, 2021

Hi @Mick Might welcome to the Atlassian Community.

For your current issue (market place tool), all that I can find is the Test Rail support team's link who would be best option at the moment. Kindly reach them at:

Calling numbers:

US & Canada:+1 713-533-5000
+49 (30) 56796604

If my post is helpful kindly upvote and "accept answer" for the benefit of new members.

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