Labels not showing on backlog when field is named something other than label?

Question

We are trying to utilize the next-gen project, we really like some features but others are still a little hard to navigate. We use the current sprint board view a lot but the filtering options are limited. We want to be able to filter by specific work focus (on the old jira board this was done by components and quick filters) but those options are no longer available. So, I created a a label field called "team" and added default labels to select but as it turns out this functionality doesn't seem to work on next-gen. As those labels don't seem to be recognized as labels if that field isn't named label (even though it is technically considered a label field). Any suggestions?

Angélica Luz · Accepted Answer

Hello Eggy,

Thank you for reaching out to Community!

The option to filter by Label was recently released and this filter only recognizes information added in the system field, so if we created a field of the same type, it won’t be recognized for the filter, but any information added to the system “Label” field, will work.

With that said, I really understand that next-gen is very limited in features and this type of project was created for small teams, that’s why many features of classic projects were not added.

We have a feature request suggesting the implementation of quick filters on next-gen:

* Ability to create quick filters in Next-gen project

Also, I want to share with you the main feature, that has the sub-tasks with everything that customers are asking for next-gen:

* Next-Gen projects

Please, click on vote and watch for all features that you believe it’s important for your environment.

Regards,
Angélica