Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Labels not showing on backlog when field is named something other than label?

We are trying to utilize the next-gen project, we really like some features but others are still a little hard to navigate. We use the current sprint board view a lot but the filtering options are limited. We want to be able to filter by specific work focus (on the old jira board this was done by components and quick filters) but those options are no longer available. So, I created a a label field called "team" and added default labels to select but as it turns out this functionality doesn't seem to work on next-gen. As those labels don't seem to be recognized as labels if that field isn't named label (even though it is technically considered a label field). Any suggestions?

1 answer

1 accepted

0 votes
Answer accepted

Hello Eggy,

Thank you for reaching out to Community!

The option to filter by Label was recently released and this filter only recognizes information added in the system field, so if we created a field of the same type, it won’t be recognized for the filter, but any information added to the system “Label” field, will work.

With that said, I really understand that next-gen is very limited in features and this type of project was created for small teams, that’s why many features of classic projects were not added.

We have a feature request suggesting the implementation of quick filters on next-gen:

 Also, I want to share with you the main feature, that has the sub-tasks with everything that customers are asking for next-gen:

Please, click on vote and watch for all features that you believe it’s important for your environment.


Thanks Angélica,

Label field only really works for the system field. 

I realize that next-gen has limited features because it was created for small teams although labels I would assume is valuable for teams of any size especially since the ability to customize and create quick filters is not available. I will review the feature roadmap and vote for the ability to create quick filters. 

Like Angélica Luz likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Team-managed projects

An update on team-managed projects customer feedback – November 2021

Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...

1,499 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you