I am facing a strange issue. When I try mark a Sprint complete (that has some incomplete tasks, which should spill over to next Sprint), I get a message that the Sprint cannot be marked complete because two Stories (the story key is also displayed) have incomplete sub-tasks. The strange thing is that both these stories do not even belong to this Sprint and have been marked with the upcoming sprint.
Another Strange thing:
The two parent Stories and the sub-tasks with in them are in "TO DO" state, and the Sprint field for them show the Next Sprint, the sub-tasks inherit the field value from their parent. We use the "next-gen" JIRA and use the standard workflow.
That seems odd for sure as incomplete issues should move to next sprint of backlog. However, check to verify that the parents (stories) of the incomplete subt-tasks are not marked done/resolved. The story should remain open if the children are still incomplete.
Thanks for the reply. The two Stories JIRA objects to, do contain sub-tasks, but all these sub-tasks (as well as the parent stories themselves are in "TO DO" state), and the Sprint field for all of them show the upcoming Sprint (I even verified that using the Export XML option). They are also not linked to the current Sprint Agile board (and not now show-up on the board).
And you are sure the sub tasks sprint field is in fact clear? If you remove the sub tasks from the current sprint they should not show in the active sprint board and should not be blocking. Otherwise, I have to wonder if you have any addons that may be causing the conflict. Beyond the I would refer you to Atlassian Support. Or maybe others will chime in with ideas here.
Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event