Have the same issue. I don't understand why the ticket doesn't have a green checkbox? I have 27 tickets in the last column all with different default types. None of them have this checkbox. They are not disappearing, they just stay there for months already.
Thank you for reaching out.
I understand that the issues in the right-most column of your next-gen board are not being marked with the resolution flag, so they keep appearing in the column instead of disappearing after 14 days. Is that correct?
Please, take a look at the scenarios below and check if any of them applies to you:
Independently of the root cause, I suggest trying the following steps to fix the problem:
Let us know the results you got from the steps above.
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