Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,366,509
Community Members
 
Community Events
168
Community Groups

Identifying participants in a next-gen project

I have setup a next-gen project as a kanban board.  There are issues/work-items on the board that I would like to include certain people for notification...similar to the "Participants" feature .  Is there a way to add certain people such as stakeholders to the notification list for specific Issues on the board...so they get proactively advised when items move or content is updated?

2 answers

1 accepted

1 vote
Answer accepted

Hi @Jim Bottrell 

Since you are on Nextgen projects, "Notifications" are not very customizable. You can add relevant people into 'Watchers' list in each issue:

Screen Shot 2020-01-16 at 1.20.08 pm.png

 

However, for classic projects, you can go to Project Settings -> Notifications and add relevant people for any action that you want - like Issue Created, Updated etc.,

Thanks very much for this direction Lenin.  I think identifying the key stakeholder(s) as watchers sounds like it may do the trick.  Appreciated!  Jim.

0 votes

Hello @Jim Bottrell

You can set notifications for any user to be updated when changes to issues occur. You can find the details on how to set these up here: https://confluence.atlassian.com/adminjiraserver/configuring-email-notifications-938847633.html

Thank you for this information Fernando but specifically I am asking about assigning people to be notified at the "Issue" level - not for the project as a whole.  This is a work items board where we log and track requests from a variety of people.  When adding a specific issue I would like to add certain people specific to that item that should receive updates and notifications to its status.

Perhaps this can only be done using service desk "tickets".  Seems limiting however.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events