Hi JIRA Experts,
Can someone please advise how to stop the clock for a specific ticket status apart from on hold? For eg: I have a ticket status called 'Ready for Promotion' which is basically we update after the fix is ready to be promoted to the production. Hence I don't want SLA to be calculated when the ticket status is updated as 'Ready for Promotion'. Please advise
Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...
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