Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How do you add fields into the Form

I have a Business Project that I want to create a Form within.  Inside the project, the "Create Issue" scheme that is used has relevant information that would be completed by the user, such as Labels and Parent Link (default issue creation is sub-task).

When I am within the project Form, on the right-side panel, Labels is not available to be selected.  Where does this list originate from?  I can understand the "Issue Type" not being displayed as it would make sense the form would push the "Default Issue Type" from the Project Settings.  But the others?


2 answers

Hi Rob,

Good question, I've run some tests and it seems that even though you have 'sub-task' as the default issue type, Forms won't use this, in my case it would create a 'Task' and use the Task Create Issue screen instead. You can click 'Preview' and then submit a form to check what Issue Type it is created as.

It supports other issue types, I tried using Bug as the default issue type which it used as expected. Just seems it doesn't use sub-task. I can't see this mentioned in the forms information:

Hope that helps

Yeah, I think it's a bug! :) Not sure how that gets reported... 

In the interim, I was wondering if there was a way to see how an issue was created; if so, I could write an automation rule to reclassify the task as a sub-task but there still wouldn't be a way to know where it should be a sub-task of ... hmpf.

Hello @Rob Peterson 

As an alternative, you can try Forms for Jira developed by my SaaSJet team. It helps to create forms using a wide list of fields. Just fill the form with the custom data, save and export.


If you need any additional info, please, ask me.

Hope, you find it helpful. Regards, Karolina

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Team-managed projects

Find issues faster in your team-managed board and backlog

Hi Jira Community! I’m Mark, a product manager working on Jira Software. Today, I’m happy to announce that we’re launching custom filters for team-managed projects. If you’ve used the quick filters...

3,968 views 23 21
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you