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How do customers access Customer Portal with SSO enabled?
Edited
Hey everyone,
We just implemented SSO on our test JSD for say hello.com email address. I have enabled the options so that customers can sign up and create their own accounts. But my test user isn't able to log onto the Customer Portal. My test user is using a different domain. A hotmail.com account.
Can my hotmail.com account still log onto Customer Portal to log requests even though my SSO is for hello.com?
Or is it that once SSO is enabled only users with the email address that ends with hello.com can log on?
Do I have need to give this person application access to JSD?
These are the settings I have
SSO: hello.com (example)
Project: Next-Gen
Project Settings: Open
1 answer
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