Thank you for reaching out.
Jira has the functionality to set a field as required in an issue, so if the user keeps that field empty, a pop-up is prompted to fill that specific field before the issue is transitioned.
Unfortunately, that functionality was not implemented for Next-gen yet, although we have created a feature request to implement it:
Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.
That being said, I can think of two possible workarounds to properly notify your users to fill the field when they resolve an issue:
Let us know if you have any questions.
Jira is a powerful tool that helps teams to plan, manage, and report on their work. We love using Jira, especially for its ability to track issue progress. But how to monitor the...
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