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Can not edit filters that I own

Edited

I have created a bunch of filters for my next-gen projects and dashboards.  When I go to edit them, however, it often only allows me to save as, stating:

"This filter was created by [me]. You can save a copy of this filter but you cannot modify the original."

I am a site admin so I do not think it is a permission issue.  Can someone shed some light?

 

Edit: I do not want to just "save as" the filter under a new name, I want to edit the current one so my dashboard widgets still pull it.

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Jack Brickey Community Leader Jan 28, 2021

Hi Erin, one thing to be aware of and maybe you are and this is going down the wrong path....

when you select a filter you will only see "Save as" until such that as you make the change AND click the search (or hit CR). Once you do that you should be able to see Save option.

if that still doesn't resolve it LMK

Hi, Thanks for your response!

I had noticed that with changing the search, but what I wanted to do was change the columns shown.   After playing with it and getting a tester, I realized that probably saves automatically.   I feel silly but at least now the question is here for others to find.

Jack Brickey Community Leader Jan 28, 2021

No problem we all had to learn the same thing. 😉

@Jack Brickey 

Long shot replying to here 6 months later... but something has changed and I am having the same problem again.  

 

Now I can edit a filter, click search, and am once again unable to update my filter.  The "save as" never does change to "save", even after searching.

 

The pop up now looks like this:image.png

 

Any advice?  I want to update this filter without having to make a new one and go change my dashboards.

 

Thanks!

Erin

image.png

Hmmm, can't edit columns either (even though I own this filter...).

I managed to resolve this by doing the following:

  1. Go to your saved filter
  2. Modify your query
  3. Execute your query by clicking Search
  4. If the save option is still "Save As", go to the browser URL and hit enter to reload the page
  5. Do Step #4 until the save option changes from "Save As" to "Save"

This workaround has resolved this issue for me.

Thank you! I have a couple of end users having this issue. I'll pass this on to them to see if it helps.

To add onto this...after editing the query, then running 'Search', the initial 'Save As' button will change to a 'Save' button. Alongside the 'Save' button will be a dropdown with the option to 'Save As'. A very hidden flow with only 1 point of entry. Not obvious. Thank you @Eugene Eng for the step through

 

Screen Shot 2021-09-09 at 4.51.16 PM.png

Edit: Meant to post this in response to Jack

Jack Brickey Community Leader May 20, 2021

I am not run into this. Either you truly don’t know in the filter you having to be looking at or possibly a bug. If you’re quite confident that you do and the filter then I would contact Atlassian support to have them investigate. To test if you are in the filter can you click on the details link at the top and edit permissions or subscriptions etc.?

I 100% own the filter!

 

Out of frustration, I shut everything down and reopened and after doing that, it started to work.  It's almost like it gets "stuck" somehow.

Cosigning with Erin. I'm having the same issue with filters I created and own. I modify it, click search, like what I see, and then want to save it, but I can't because it's not an option. The message acknowledges that I created the filter, it's almost like Jira thinks someone else is logged in and sitting at the keyboard.

Jack Brickey Community Leader Jun 23, 2022

@Helena Hamilton ,

some screenshots of what you're experiencing might be helpful here.

I haven't had this problem for awhile now!

 

One thing that tricked me up a lot was learning that changes to the columns are immediate and don't need to be saved... so I was trying to "Save" and it still would not give me the option because Jira did not think anything new had happened.

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