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Board filter - Can I order by rank but always show Critical ones to the top

I have my Jira board sorted by Rank as we would like to manually re-order items. However, we would also like to occasionally mark some tickets as critical and therefore have these always automatically show at the top of a column. Is there a way to do this with JQL in the board filter? E.g. Sorted by rank and Critical issues always show at the top of a column?

3 answers

1 vote
Dave Mathijs
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 02, 2023

Hi @Pete Ross 

In that case I would use Swimlanes based on JQL where the top swimlane feature the critical issues only.

The "other" swimlane would then feature issues which are non-critical but can be ranked manually.

Thanks Dave - we were originally using this approach. We already have quite a few other swimlanes so were wondering if it could be achieved in the same swimlane with a JQL filter. However, think we might have to do as you say and add the swimlane back.

Hi @Pete Ross

As @Dave Mathijs has suggested you could use swimlanes.

However as you've mentioned you have many other swimlanes so in this case I'd suggest setting your swimlanes up using the option for Queries. Then you could place your Critical query at the top of your board so they would always be shown first. Followed bu whatever other queries you'd like to display as swimlanes, perhaps by Priority?

Good luck!

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