Statuspage email advanced customization

[sudha eswar]

Hi,

The email I received from status page for incidents contains the components.

But the component is not displayed in full length only showing 40 characters coming. It's truncated with dots .... in the end.

How to expand the dots to show the full component name? Appreciate your response on this.

Eg:

Body of the email

Test..

components affected

ABCKDJFDKFJDKFJD DFDFJKJ......

dfadfwereuroeuousdofuadsf.....

[Alan Violada · Accepted solution]

Hey Sudha, thanks for reaching out to us with this issue. While this option is unfortunately not currently available, we do have an open Feature Request that is being reviewed by our engineering team regarding displaying longer component names in incident and maintenance notifications.

I have added this post to that request, and as Statuspage feature requests are currently for internal access only, If you ever need to reference the request to ask about its progress, the ID is STATUS-132.

I would recommend keeping an eye out on our community posts for any news about feature updates:
https://community.atlassian.com/t5/Statuspage/ct-p/statuspage

In the below link you can read about our feature implementation policy if you like:
https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html

Let me know if you have any questions, or anything else we can try to assist with!

Regards,

Alan Violada

[sudha eswar]

Thanks Alan. Appreciate your help on this.

[Balamurugan Pasumpon]

Hi @Alan Violada 

We are also looking for this feature to be implemented. What is the status of this request STATUS-132?

Thanks,

Bala

[Alan Violada]

Hey Bala,

The feature request is still in the "Gathering interest/Investigation" phase, so no ETA I can provide for an implementation at this time, unfortunately.

Cheers,

Alan

[Balamurugan Pasumpon]

Thanks Alan for the update. This feature is necessary because many users may not need to open the portal to view just the components list.