Audience Specific and General Questions

[Wes Jordan]

• Do users count against your Atlassian license or just team members? https://community.atlassian.com/t5/Statuspage-articles/Coming-soon-Statuspage-migration-to-Atlassian-account/ba-p/1412648
• Are there integrated metrics available such as new users, page views, etc or just via Google Analytics?
• Is support available via phone or just via email/community?
• Has anyone integrated Statuspage with a chatbot? 

Thanks in advance

[Darryl Lee · Accepted solution]

Hi @Wes Jordan ,

This is Darryl. I am here to help. 

• After the migration to the Atlassian site, Statuspage still bills separately. The User Management on the Atlassian site will only affect the Team Members of Statuspage.
• On Statuspage, there's a built-in feature, Page Analytics, which provides insight into your page performance with subscriber data and the number of incidents/maintenance. If you are looking for more, it would be great to integrate with Google Analytics.
• Our Support Team only offers the Ticket Support and the Community available.

For more discussion, please feel free to reach out to Statuspage Support via this link and my colleague will help you from there.

Hope this helps.

Kind regards,
Darryl Lee
Support Engineer, Atlassian

[Wes Jordan]

Thank you that's very helpful.

[Darryl Lee]

Glad to know you find it useful.

Have a great day! @Wes Jordan