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jiraLicenseService should not be null

So I am trying to deploy JIRA on my local server (IBM WAS 8.5) and I get the following message....

jiraLicenseService should not be null

Now I know WAS isn't totally supported but this looks like it is having problems communicating with the liscense server. My company has a prozy for http requests so that is what I think it might be currently. Does anyone have any ideas?

2 answers

Ok problem #1 was solved by choosing new instead of built in Database, however, this seems to still be an issue per this new error....

[9/16/13 12:24:09:295 EDT] 000005c4 SystemOut O 2013-09-16 12:24:09,295 QuartzScheduler_Worker-1 WARN ServiceRunner RemotePluginLicenseNotificationPluginJob-job [atlassian.upm.notification.PluginLicenseNotificationCheckerImpl] Automatic license update check failed: com.atlassian.upm.mac.HamletException: org.apache.http.conn.ConnectTimeoutException: Connect to timed out

Ok I needed to do a couple things

1.) this was a new database instead of the built in. I figured that would be the oppisite and the the built in would create the tables etc. This was not a valid assumption, once switched it got past this issue.

2.) had to configure the proxy per...

Still getting an exception though, for example when I go to the default url it forwards to dashboard and I see the following exception in the logs (sorry in advance work blocks pastebin)....

Caused by: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'json' in class com.atlassian.gadgets.dashboard.internal.velocity.DashboardEmbedder threw exception java.lang.NullPointerException at /dashboard.vm[line 182, column 36]

at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(

at org.apache.velocity.runtime.parser.node.ASTMethod.execute(

at org.apache.velocity.runtime.parser.node.ASTReference.execute(


Caused by: java.lang.NullPointerException

at org.ofbiz.core.entity.jdbc.SQLProcessor.prepareStatement(

at org.ofbiz.core.entity.GenericDAO.selectListIteratorByCondition(

at org.ofbiz.core.entity.GenericDAO.selectByAnd(

at org.ofbiz.core.entity.GenericHelperDAO.findByAnd(

at org.ofbiz.core.entity.GenericDelegator.findByAnd(

at org.ofbiz.core.entity.GenericDelegator.findByAnd(

at org.ofbiz.core.entity.GenericDelegator.findByAnd(


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