That's actually a hideously complicated question to answer in detail because it depends on your file system, operating system and JVM. In some cases, it's a no, in some it's a yes, and in most, it's a "you probably should". But rather than try to go through that and start to guess at percentage chances of something going wrong, be safe.
The best answer is "you should stop JIRA before creating the link", and the second best answer is "yes, restart it".
Thanks for your prompt response Nic.
I did restart of my JIRA server, but still iam unable to attach the file into my JIRA issue.
File "Gliffy Diagram for Jira Snapshot.PNG" was not uploaded
Could not save attachment to storage: Unable to create target directory /var/atlassian/application-data/jira/data/attachments/KPTT/10000/KPTT-9206
The step used to create symbolic link in my platform, where JIRA s/w is running i,e Linux
ln -s /var/atlassian/application-data/jira/data/attachments /home/application-data/jira/data/attachments
Attachment Path(System->Attachements) currently showing in my JIRA sw:: /var/atlassian/application-data/jira/data/attachments
Where JIRA sw is installed in my server i,e /home/application-data/jira/data/attachments
I am trying something similar with JIRA 7.2.1 running on Windows and am not able to resolve the issue.
One difference is that I have a sym link for one of the projects and not all of JIRA attachments, I am guessing that should not matter and yet after checking permissions are there for the project's folder, I get the same error and exception.
Is there something else one needs to do for Windows?
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