Confluence is a wiki (albeit without wiki markup, so it's a bit of a blurry definition. But it's the place for free-format documentation)
Jira is an issue tracker. It's a good place to track stuff that needs doing, but not write documentation. Obviously, the two integrate quite well though...
The start of the COVID-19 pandemic served as a forcing function to re-evaluate the way teams worked together. In fact, many companies are re-learning how to collaborate with their teams. As some move...
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