When I try to log an issue in JIRA, it does not present me with all required fields

When I click on the create issue button, I get a pop-up screen to create an issue, but it does not include the summary field. I enter in what I can, but when I go to save the issue, it indicates that the summary field is required. However, I cannot enter it in since it does not appear on the data entry screen. Any ideas why this is happening? This is in our test system, so it is not yet a production issue, but we would like to go live with the system in the next week and need to figure out this issue.

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Your admins have removed the field from the screen - they need to check it's on the create screen and add it if it's missing. If it's definitely there, then check that you've not customised it off as a personal setting (top right of the popup), and then get back to us if it's still missing.

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