This question is in reference to Atlassian Documentation: Mentions are not working in JIRA applications
We want to limit our customers from browse user permission but still allow them to mention a user by the syntax [@username] . We expect the customer to know what the username is. Is this possible?
This currently doesn't work.
Hi Nic, thanks for getting back. When I say it does not work I mean that the mention notification email to the user isn't received. The mentioned user does have permission to see the ticket.
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