WEBHOOK not being called

I have a webhook setup. If I go to the admin page and click on the URI for the hook it gets to the web service just fine. However, when it is supposed to call the web hook due to issue activity it doesn't call the webhook and the following is in catalina.out:

013-07-19 12:06:50,135 Thread-23 WARN [webhooks.util.http.CachingHttpContentRetriever] Unable to post information to 'http://CMB9C-A10.local:8080/jiraIssueEvent' as user 'null' due to: CMB9C-A10.local

Any idea what is going on? The error message is not very informative.

4 answers

This is using Jira 6.0.3

I have a similar problem with JIRA 5.2.8. However, I can point the webhook's URL from the link provided by JIRA. It is when triggering the webhook from a post-function that I get the error posted by Nathaniel Novod:

Unable to post information to [My URL] as user 'null' due to 'null'

Any idea?

Did you figure it out?

No. The suspicion was that it was only happening when I was connected in via a VPN but no one knew why that would make a difference. The Jira folks said they hoped to get a more informative error message in there for a future release.

Suggest an answer

Log in or Join to answer
Community showcase
Jason Wong
Published 10 hours ago in Agility Beta

Welcome to agility

Every team in the world is unique, and so   Atlassian believes   that each and every team's best way of working  needs to  be molded to their unique circumstances  – ...

220 views 5 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot