User 'jira' not created as advertised.

I am installing a new copy of jira 5.2.2 on Scientific Linux 64-bit. I downloaded and executed the 'atlassian-jira-5.2.2-x64.bin' installer (as root) and ran through a custom installation. At no point was I asked about user details and the installation completed stating the server was running and accessible at localhost:8080.

As root, when I attempt to stop the server using /etc/init.d/jira stop the following occurs:

> executing using dedicated user

> /sbin/runuser: user jira does not exist

# id jira

> id: jira: No such user

The installation instructions at https://confluence.atlassian.com/display/JIRA/Installing+JIRA+on+Linux state If you executed the Linux Installer with 'root' user privileges, the Linux Installer creates a dedicated Linux user account with username 'jira' and no password, which is used to run JIRA.

This did not happen.

5 answers

Hi Rich,

Would you confirm if SElinux is disabled?

Best regards,
Lucas Timm

SElinux is disabled.

I am having the exact same problem under CentOS 6.2. Any update?

Same problem on RHEL 6.5, SELinux disabled at time of install.

0 vote

Hi Rich,

It seems like this is a known issues with some linux distributions. I found some users facing the same issues:

https://jira.atlassian.com/browse/JRA-26238

https://jira.atlassian.com/browse/JRA-25794

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