It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Stop parent transition when sub-tasks are transitioned

Currently, on a GreenHopper Kanban board, I have a filter which deliberately filters out parent issues of a certain type (e.g., "Test Case") yet allows the sub-tasks (e.g., "Test Instance") of that type. Test Cases have a completely different workflow from Test Instances, by design.

I'm aware that, within JIRA workflows, it is possible to force the transition of a parent issue when all sub-tasks have transitioned to the same status, but I do not have anything like that established.

What's happening: when I transition a Test Instance sub-task to the "Passed" column on the board, I have to "Acknowledge" that the parent Test Case cannot be transitioned to the same column since it does not have a corresponding transition in its workflow.

Question: how can I tell GreenHopper not to try and transition the parent issue when the sub-tasks are all in the same column/status? I don't want it to do this, and it's annoying that I have to click the Acknowledge button every time I pass a test instance.

Any help is appreciated, thanks!

1 answer

1 accepted

0 votes
Answer accepted

The only solution I've found is the following:

The status or statuses associated with the parent issues must be in the column that the GreenHopper board recognizes as the "Done" column. So, for my example, I had to move the "Active" status associated with my Test Case issue type to the Done column, and then it stopped asking for my acknowledgment.

Unfortunately, this solution feels a bit clunky because now I have to manage my test cases on the right side of the board while the related Test Instance issues live on the left side.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Halp

Halp - Conversational Ticketing Help Desk for internal requests

From the Halp Team Howdy!  👋   We’re Halp, a conversational ticketing help desk for all of your internal requests in Slack (and soon to be MS Teams!). We’re excited to be a par...

57 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you