It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Status = closed, name of date field?

I'm trying to determine what the name of the field is when I'm doing a search. I want to know the date an issue entered the status of closed.

I'm not sure if it's the updated date, or the resolution date, or if there is another date altogether.

1 answer

0 votes

There isn't one.

Resolution date traps the point where an issue last has its resolution change from <null> to <any resolution>.

But the concept of "closed" is a business decision, not a simple system one like resolution. It's based in the workflow and it can be removed, so there's no way to (sanely) hang a date on it at a system level

Your best option is to manufacture it yourself. Two options

1. Write a plugin or use the script runner to provied a field that interrogates the issue history and picks out the last time the status changed into the status you are interested in.

2. Write a plugin or use the script runner to write current date/time to a custom field you add every time the transition(s) that go into the status is executed.

The second one is easier to write, but only works from when it's implemented because it only traps the change. The first one will work for all issues, no matter how old.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Align

Best Practices in Jira Align

Hello Jira Align customers! In order to better serve you on your journey with Jira Align, the Community team has worked with the Jira Align team to curate the content in this collection to better s...

102 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you