Request Entity Too Large

[Nageswara Rao]

Request Entity Too Large

The requested resource
/jira/plugins/servlet/gadgets/ifr
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

[Nic Brough -Adaptavist- · Accepted solution]

You need to identify what gadget is doing this and then

1) check that it's a valid gadget. If you've not installed any custom plugins that provide gadgets, then you are fine, but if you have, then it may be a bug in the settings or code for that gadget (the off-the-shelf ones may well have bugs, but a bug causing this problem wouldn't have made it to release)

2) Check what the settings for the gadget are and see if they're generating too much data.

The "ifr" implies a filter result to me, but I can't be 100% sure. However, if it is, then it's possible for a user to set up a gadget with loads of columns and a very large filter (especially if you've increased the limits on searching), and that could be overloading the dataset. If that is the case, they need a smaller filter or less details.

Your log file is likely to be VERY helpful in tracking this one down - have a read of that first.

[Royce Wong]

I found this in JIRA knowledge base, you might want to change Apache settings to increase the allowed request body limit for the proxy

See https://confluence.atlassian.com/display/JIRAKB/Attaching+a+File+Results+in+Request+Entity+Too+Large

[Ajay Kumar]

How in cloud jira, we can update the HTTPD settings?

[Royce Wong]

This might be individual browser settings related also. I clicked inside a standard gadget chart on machine A, B using FF10, IE8.

Machine A - IE 8, got request entity too large. FF, no problem

Machine B - IE 8, no problem. FF, no problem.

I also have a machine C - IE 8 disaply "request entity too large" right inside all gadgets.

In cases where I expereince this issue, I see the long query string with 413 error in apache access log.

[Nageswara Rao]

I am getting this message on a Dashboard. Can someone help me on this?