Python script help - Change value of a custom field based on the reporter

The following checks to see if the budget holder is the same as the reporter if this is true the budget holder is then changed to the Emergency Budget Holder.

If change the else part of the statement to "EmergencyBudgetHolder" it works as a test, but I don't want to be case I want the IF part of the statement to work.. I am assuming its half way there..

JIRA 6.0.8 - Using JIRA Scripting Suite

Within a transition on a post function.

from com.atlassian.jira import ComponentManager

# Only perform functions on Travel Request issues
if(issue.getIssueTypeObject().getId()=="8") :

  cm = ComponentManager.getInstance()
  cfm = cm.getCustomFieldManager()
  im = cm.getIssueManager()

  accountCodeID = issue.getCustomFieldValue(cfm.getCustomFieldObject('customfield_10134'))
  acIssue = im.getIssueObject(int(accountCodeID))
  acBudgetHolder = acIssue.getCustomFieldValue(cfm.getCustomFieldObject('customfield_10070'))
  acEmergencyBudgetHolder = acIssue.getCustomFieldValue(cfm.getCustomFieldObject('customfield_10151'))

  if issue.getReporter() == acBudgetHolder :
  else :

2 answers

If you want to update a custom field you should use issue.setCustomFieldValue(cf, value). getCustomFieldType().updateValue() is not correct.

Hi Henning,

So something like the following?

cf.issue.setCustomFieldValue(cf, acEmergencyBudgetHolder)


No. Try without cf. at the beginning. issue is a MutableIssue.

Tried with the following, the issue creates with no error, but the emergency budget holder still does not set..

if issue.getReporter() == acBudgetHolder :
issue.setCustomFieldValue(cf, acEmergencyBudgetHolder)
else :
issue.setCustomFieldValue(cf, acBudgetHolder)

Can you try to log the content of ac..Holder variables before you set the field? You could use log.error() for this.

Is the post function before the post function to create the issue? If yes, you could try to get the IssueManager und call updateIssue() on the issue and place the issue after the create post function.

The following worked for me,


  if issue.getReporter().getName() == (acBudgetHolder.getName()):


  else :


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