I am attempting to import a project with its attachments using Project Import.
The attachments are located under /var/atlassian/application-data/jira/import/attachments.
Below is a collection of screenshots navigating through the attachments folder:
Is there a reason why the attachments are not importing with the Issues? The project imports with no errors.
Did you specify the path in the Project Import screen? Also does JIRA have enough permissions to read from source and write to the destination. Recently we migrated 270,000 issues between 2 JIRA servers and attachments (a lot) were all imported successfully.
When I select the backup file Jira says, "Backup attachments will be loaded from: /var/atlassian/application-data/jira/import/attachments". It only gives me the option to select the file name for the project data.
I changed the permission to the attachment folder to jira:jira (see below), it was root:root, but the attachments still do not load. Is it possible that the files are not loaded properly in the folder?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Any other country that celebrates Midsummer holiday (this friday 22 June)?
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs