Problem with adding external users from outside company and restricting access to selected projects only

Hi!

I have come to a difficulty with JIRA when I am about to add an external developer from outisde my company to some JIRA projects.

Let's say that my company is A and his company is B.

My Company A has 10 projects in JIRA. And I have to add an external developer, so that he can see ONLY "project number 1". He cannot see other projects.

I tried this first with my another email and "test" user to see what access he gets after logging to JIRA.

So:

1. So in JIRA I create user "test".

2. By default he is added to "users" and "developers" groups. But this groups in our company have default access to all of the projects.

3. So I remove "test" from groups "users" and "developers" and create separate group for his company called "companyB".

4. In the project in which I want "test" user to participate, I give assign the roles of the user in the project and developer to the "companyB" group (I could also give these roles to "test" user only, right?)

5. After that I try to log in with "test" user and it just doesn't work. Why?????

6. If I add the "test" user the "users" group, the he can log in, but ... it gives him access to all the projects, which is not what I ment!

So therefore I cannot find the way for the external coworker to gim him account in my JIRA and limit his access to selected projects only.

What do you suggest? Maybe I miss something? This is cruicial to add external coworkers and limiting their access only to the stuff that they work on.

Kind regards,

Maciek

Warsaw, Poland

2 answers

1 accepted

3 votes
Accepted answer

Hi Maciek,

You are on the right track! removing the user from the "develoeprs" and "users" group to not let him see all the other projects is great.
The reason why the user after this is not able to login is in the global permission scheme. There you define who may login. By default all the user in the "users" group have the "Jira users" permission on the system.

If you add the group "companyB" to this permission then all should be ok. Could you give this a try?

Cheers,
Bas

It works! You saved my soul ;-)

Thanks!

Maciej

Found this and it saved me a TON of time.

Thanks!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in United States

Topic Tuesday: What's your favorite topic?

Good morning All, Our goal is to get you into the habit of while enjoying your favorite morning drink you are checking the NOVA "space" for topics and comments. Your input is really needed and...

53 views 4 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you