Parent issue needs to close once sub task are closed

[Lakshmi Kiran Ponnapalli]

Hello,

I have issue with post function. I want to close parent issue automatically once all sub-task are closed. i am using following post function but its not working as expected.

If you already know workaround please share with us.

Add a new post function to the unconditional result of the transition.

Set issue status to the linked status of the destination workflow step.

— THEN

Add a comment to an issue if one is entered during a transition.

— THEN

Update change history for an issue and store the issue in the database.

— THEN

Re-index an issue to keep indexes in sync with the database.

— THEN

Fire a Issue Closed event that can be processed by the listeners.
Edit

— THEN

Transition Closed will be triggered on the issue's parent issue.
Edit | Move Up | Delete

[Bhushan Nagaraj · Accepted solution]

Hi Lakshmi,

Use the script runner plugin https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

It has a built in script to close the parent task when all sub-tasks are resolved.

https://jamieechlin.atlassian.net/wiki/display/GRV/Built-In+Scripts#Built-InScripts-Transitionparentwhenallsubtasksareresolved

Thank you

Bhushan

[Lakshmi Kiran Ponnapalli]

Hello ...

it still not working for me. I created it on sub-task worflow and i selected the correct taransaction id on that. but still its failing. i am not seeing anything happening over there

thanks

Lakshmi

[JamieA]

Whatever transition you define for the parent needs to be valid...

Also check that you published the subtask workflow

If it is can you set the logging to debug for com.onresolve.jira.groovy and retry, and check the logs.

[Lakshmi Kiran Ponnapalli]

Found the solution

We need to fire event for Issue Resolved / Issue Closed based on action you take

[andreas]

There's now a very easy to configure way to transition parents and sub-tasks in sync using Automation for JIRA!

You can easily modify related issues (such as parents, stories, sub-tasks, epics, linked issues and even JQL) using our related issues action and condition:

(this example transitions sub-tasks to "In Progress", but you could easily change this to "Closed")

For more details see https://blog.codebarrel.io/synchronize-parent-and-sub-task-issues-with-automation-for-jira-bdcca6c9d453

[Deleted user]

ciao @andreas 

I found this discussion because I'm looking for a solution to a similar problem. I'll explain. I have this structure: issuetype Project that can have one or more issuetype Sub-Project connected with the relationship "is project of" (if I look at the issue Sub-Project) or is "under project of" if I look at the parent issue, say, that Project that has one or more sub-projects linked precisely.

I want to use automation so that every time a status change event is captured to "done" I check if the issue that has changed is a sub-project issue and then I want to go back to its parent issue, the project issue, and then check if all the sub-project issues related to the project issue are in done status.

I hope I was able to explain clearly. I can't build this query with automation for Jira and JQL (p.s. if needed I also have Script Runner, but I can use it less well than automation for Jira).

[Mansoor Ahmed]

how to bulk change the status of the issues from reject to closed using groovy.Please help

[Alok kumar Singh]

Hi , I tried this functionality, it's working on my test instance but it's not working on the production server. I tried checking the logs but could not find anything usefull.

[Theinvisibleman]

Hi Lakshmi,

In addition to the script runner plugin, it could also be possible by using the 'JIRA Misc Workflow Extension' plugin.

You can find further details on this here - https://innovalog.atlassian.net/wiki/display/JMWE/JIRA+Misc+Workflow+Extensions+Documentation;jsessionid=221BF81F38EABBAC81D20EED413F4D66#JIRAMiscWorkflowExtensionsDocumentation-10-TransitionParentIssue(newin2.1)

Cheers,

Joe

[Lakshmi Kiran Ponnapalli]

Hello Friend,

I tried "Transition Parent Issue" in subtask workflow when i close transaction happening . but I am getting following error message in front end

"The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation.

Close this dialog and press refresh in your browser"

is there any area i need to check

[Jobin Kuruvilla [Adaptavist]]

Look at the atlassian-jira.log file and see what error it reports!

[Lakshmi Kiran Ponnapalli]

Hi,

i used script plugin and impleted the chagnes in sub-ticket workflow. the chagnes are not reflecting

could you please help me to fix the issue

thanks

lakshmi