Not able to setup Notification with OnDemand JIRA

Hi, I am having problem getting notification work with OnDemand JIRA.

With OnDemand JIRA, it seems there is no way to associate a project with user defined notification scheme. It's always associated with Default Notification.

Under the system->mail->outgoing email, it simply says 'enabled', there is no place to configure SMTP.

I tried to create a new issue, there is no email sent. I tried to send a test email through system->mail->send email, the email is successfully sent.

Can anyone help?

Thanks a lot.

1 answer

1 accepted

This widget could not be displayed.

I got the answer from another post - you need to do the following:

admin --> user --> preference --> check 'notify user for his own change'.

This is kind tricky, who will think about this? JIRA should set this as default.

ACtually, a lot of people have asked for this to set as "off" by default, as a lot of users complain about being emailed to tell them that they have just done something that is right on screen in front of them.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in Statuspage

What are your best incident management tips and stories? #HugOps

 👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...

60 views 2 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you