It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Linux jira system user account used for email

From the documentation, "If you execute the Linux Installer with 'root' user privileges, the installer will create and run JIRA using a dedicated user account."

I would like to set up this system account to also send email from the local smtp service. So I need to set the password for the jira system user. Would this affect the functionality of JIRA? I don't recall already having set the password for this system user, but I don't know if JIRA requires that its system user to have a particular password. Thanks.

1 answer

1 accepted

0 votes
Answer accepted

No, it doesn't care about the password for the Jira user on a linux box. It runs as that user, but doesn't log-in (you can make it a no-login account). Also, most mail servers allow you to create accounts with username and password totally different from the user you are mailing from.

Here's what my main user's setup (on a Red Hat box):

  • jira : unix account, owns the jira files, jira runs with this id, I have no clue what the password is, and the account is no-login (no shell set)
  • jiramailer : unix account, owns and runs the mail send daemon stuff. No-login, I've never seen a password.
  • jira-email : email account on the local server, sends (and receives) emails. I was given the password to paste into Jira's email configuration.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Teamwork

Listening out loud: how Dave Liao works on distributed teams

The start of the COVID-19 pandemic served as a forcing function to re-evaluate the way teams worked together. In fact, many companies are re-learning how to collaborate with their teams. As some move...

111 views 4 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you