Jira doesn´t log out

We have configured the apache to log in using LDAP (AD). Once you log on through apache, JIRA gets the information and logs in automatically.
The problem is that JIRA doesn t log out after that. It stays logged, even if you try to force a log out. What can we do to solve that? This happened using Google Chrome.

4 answers

Hi Fernando, can you give us more details about your LDAP-Apache integration? Are you using any kind of IWA implementation in JIRA or Apache, such as a custom authenticator to enable NTLM?


0 vote

I suspect it's what I ran into when I used a custom authenticator - it logs out ok, but lands on a page which says "you can log in"... so it does.

Here is my configuration in apache:

<Location /jira>

AuthType Basic
AuthName "Please enter your login and password"
AuthBasicProvider ldap
AuthLDAPURL "ldap://xxxxxxxxxxx:3268/dc=xxxx,dc=xxx,dc=xxx,dc=xx?sAMAccountName?sub?(objectClass=organizationalPerson)" NONE
AuthLDAPBindDN cn=xxxxxxx,ou=xxxxxxxx,ou=xxxxxxxxxxx,dc=xxx,dc=xxx,dc=xxx,dc=xx
AuthLDAPBindPassword "xxxxxxx"

AuthLDAPGroupAttribute member
AuthLDAPGroupAttributeIsDN on

AuthzLDAPAuthoritative off

require valid-user

Allow from All

RequestHeader unset Authorization


0 vote

Out of curiosity - why are you doing ldap authentication in Apache instead of JIRA? You'll get better tooling if you do it in JIRA... (group and email support). Right now won't people have to log in twice?

Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Posted Thursday in Off-topic

Friday Fun: What's your favourite beer/drink

As a Belgian, beer-lover and home brewer, beer is one of my great passions. I love the fact that with just a few ingredients (usually just water, hop and malt) you can create so many different tastes...

285 views 38 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot