JIRA rest-api query limit Edited

While adding users to role list of a project - it returns "The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation." and REST API returns "404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable."


 Investigation: REST API call was truncated by deleting &exclude=[user_name] upto 'n' level, and after that it worked properly. So issue here is the REST API query fired is with limit which in-turn returns error.

This REST Returns error: 

https://greenhopper.symantec.com/rest/api/1.0/users/picker?showAvatar=true&query=Sa&exclude=[user list]

after truncating upto 'n' levels - query is succesfull. 


 total No of excludes are 90.


Is there a way to increase the REST API call limit? Or does this needs to be reviewed from database perspective (MySQL  MySQL-AB JDBC Driver mysql-connector-java-5.1.10)

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