JIRA fields (specifically the Description field) doesn't display intentional extra spaces.

JIRA fields (specifically the Description field) doesn't display intentional extra spaces. Example:

EVTS Gold Service Upgrade - Emergency service dispatch

In the line above, there are two spaces that precede the word Emergency. These are important since it is the spaces that are the symptom of the bug being reported. When the issue is viewed in Edit mode, these spaces do show up. However, when the issue is viewed in VIEW mode, they do not. Therefore, someone reading the bug without opening it in VIEW mode, would not see the extra spaces.

Is there a way to fix this?

3 answers

0 votes

It's just the way html is rendered. Use the preformatted/code macro if this is important.

Jira 4.4.3

The text entered is being rendered usning html and html removes spaces unless you tell it otherwise like it does here. I thought maybe a block qoute would work but it does not. The only way I found is to use the html sequence   to represent your space in Jira.

Click on the question mark below the descriiption box to see the allowed markup.

Try copying the line below into your description and use the preview button to see the results.

1             2

Exactly, it's nothing to do with Jira, it's your browser. Which is behaving correctly as it's not supposed to render standard white-spaces when there's more than one.

I would not go as far as it has nothing to do with Jira. Yes, the behavior is caused by the browser, but Jira could improve the situation by one or any combination of these ideas.

  1. Improve the documentation to warn users about this behavior.
  2. post process the text to translate spaces into   automatically within a paragraph
  3. Improve the online help to explain how to add spaces.
  4. Improve Jira's editor to include a markup notation for dealing with characters that do not render as people expect them to.
  5. Include a better editor into Jira
  6. Allow html editing in the editor.
  7. All the other possibilities I did not include!

Eh? You're asking for Atlassian/Jira to

  1. Document standards already globally published
  2. Work differently from every other editor on the planet
  3. See point 1 and 2
  4. See point 1 and 2
  5. See point 1 and 2
  6. Implement an editor which most people don't need and require them all to learn html
  7. See point 1, 2 and 6.

Sorry, but no. Point 6 has some merit - wiki markup is gradually receding in popularity as better editors become available (c.f. Confluence 4), but try looking at the internet - how much raw html is written by humans in an html editor nowadays? That would be a massive retrograde step for any editor.

Point 4 is covered by {code} macro.

The code markup did not work on our local copy of Jira, so that is why   was proposed as well.

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