As per the documentation, Email Handler process the emails as below :
Rest of the behaviour need not to be changed.
Is this something which we can aheive using custom email handler?
I know that using some third party add-ons like Suite utilities and Workflow toolbox, we can copy the description field content into comment field. However, this is not suitable for our need as it will be applied to all the emails. Is there any other way we could implement this?
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