In this hosted instance of JIRA, is there a way I can access the database to extract information. e.g. user information, including username, full name, and email address into a csv
No, you can't access the database, but you can use the remote API. You might have to enable the Remote API in your administration console (or request it from us), but you can get user info that way. Try the CLI:
getUserList() is a good method:
jira --action getUserList --group "testgroup2"
From there, you could then do getUser programatically.
Alternatively, I believe you can request an XML backup, then restore it locally and extract info from a database that way.
Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs